How does this escrow service work?
The Seller/Lister submits their escrow terms for entries.
The Buyer reviews seller/lister escrow terms and submits payment.
The funds are held in escrow and the Seller/Lister is notified that a buyer has sent funds that are now help in escrow.
From there, Once the funds are received, the Seller/Lister is notified and will ship/send/release the product or service the buyer purchased and the 'inspection period' has begun. (Seller/Lister When submitting a new listing, make sure to leave enough time for shipping as well.)
When the buyer receives their product/service and the escrow time has ended the funds are moved from held in escrow to a payable status. If the terms of the escrow are not met and there is a problem the buyer may open a dispute via an Escrow Support Ticket. It the Seller/Lister has not provided proof of Escrow terms fulfilled the funds are issued back to the Buyer.
From there, Once the funds are received, the Seller/Lister is notified and will ship/send/release the product or service the buyer purchased and the 'inspection period' has begun. (Seller/Lister When submitting a new listing, make sure to leave enough time for shipping as well.)
When the buyer receives their product/service and the escrow time has ended the funds are moved from held in escrow to a payable status. If the terms of the escrow are not met and there is a problem the buyer may open a dispute via an Escrow Support Ticket. It the Seller/Lister has not provided proof of Escrow terms fulfilled the funds are issued back to the Buyer.
The buyer and seller will both provide testimony and evidence (pictures, tracking numbers, etc.) for their case. A panel of Escrow Order Support Specialists will decide the outcome of the case which may be a) refunding the funds to the buyer, b) releasing the funds to the seller, c) a 50/50 split, or d) in the rare case a decision can't be reached, the funds will be released to a 501(c)(3) registered charity of our choice and the transaction ID published on this website.